Privacy Policy

Welcome to Cartelalgo!

Cartelalgo values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we keep it, and, if necessary, with whom we share it.

By using the platform, you are accepting the practices described in this privacy policy. Your use of the platform is also subject to our terms and conditions. In this privacy policy, the words “platform” refer to the Cartel Software and the Cartelalgo website together, “we,” “us,” “our,” and “Cartelalgo” refers to Cartelalgo, and “you” and “user” refers to you, the user of Cartelalgo.

This privacy policy may change from time to time. Your continued use of the platform after we make changes to this privacy policy will be deemed acceptance of those changes, so please check this policy periodically for updates. This privacy policy has been prepared and is maintained in accordance with all applicable national and international laws and regulations and specifically with the Data Protection Act 2018 (UK regulations) and the GDPR (General Data Protection Regulation – European regulations).

1. GENERAL INFORMATION

The personal data of users are collected and processed through:

• Cartel Software
• https://cartelalgo.com

Will be under the responsibility and in charge of:

• Cartelalgo
• Email: mackenzie@cartelalgo.com

2. HOW DO YOU OBTAIN MY CONSENT?

By using the website, registering as a user, using the functionalities available on the platform, purchasing a subscription, subscribing to our newsletter, contacting us through our contact details or contact forms and providing us with personal information to communicate with you, you consent to our collection, storage, and use of your information on the terms contained in this privacy policy. You may withdraw your consent anytime by sending us your request through our contact information.

3. TYPES OF INFORMATION COLLECTED

The information we collect from our users helps us continually improve the platform’s user experience. These are the types of information we collect:

Information you provide to us. You provide information when you use the website, register as a user, purchase a subscription, use the functionalities available on the platform, subscribe to our newsletter and/or communicate with us through our contact details and contact form and provide us with personal information to communicate with you. As a result of those actions, you may provide us with the following information:

• Name
• Username
• Password
• E-mail address
• Phone number
• Any additional information related to you that you provide to us directly or indirectly through our platform.

Cartelalgo will not collect personally identifiable information about you unless you provide it.

Information Collected Automatically: By accessing and using the platform, you automatically provide us with the following information:

• Your IP address 
• Referring URLs

If you access the platform through a mobile phone, we will collect the following information:

• Mobile device ID 
• IP address

Payment Information: Your payment details will be processed by the payment processors available on this platform, who will process and store your data securely and solely to process the purchase of subscriptions. Cartelalgo reserves the right to engage any payment processor available.

Social Media: On our website, you will find links and functions linked to different social networks in which you can share your information. It is advisable to consult the privacy policy and data protection of each social network used on our website.

• X (Twitter): https://twitter.com/privacy
• YouTube: https://policies.google.com/privacy
• Instagram: http://instagram.com/about/legal/privacy/
• Facebook: https://www.facebook.com/privacy/explanation

Contact information: We may access personal information about the user, such as name and email address, when the user or any third party communicates with us through our contact information. Personal information provided through our contact information is not stored on any Cartelalgo server and will be stored on the respective server of our email service.

4. HOW LONG WE KEEP YOUR DATA

Personal data provided by users through the platform will be retained for as long as necessary to deliver the functionalities available on the platform, provide subscriptions, fulfill the legitimate purposes described in this policy, or until the user closes the user account or requests the deletion of their data. Cartelalgo may retain personal data for a longer period provided the user has consented to such processing, as long as such consent is not withdrawn. In addition, Cartelalgo may be obliged to retain personal data for a longer period provided that this is required for compliance with a legal obligation or by order of an authority. Once the retention period has expired, the personal data will be deleted. Therefore, the right of access, deletion, rectification, and data portability cannot be asserted after the retention period has expired.

5. HOW WE USE YOUR INFORMATION (LEGITIMATE PURPOSES) 

In general, we use the data we collect primarily to provide, maintain, protect, and improve our platform and appropriately provide the functionality available on the platform. We use the data collected through our platform as described below:

• User registration.
• Provide access to our software (Cartel Software).
• Provide the functionalities available in the software.
• Provide the subscriptions.
• Processing payments through our payment processor.
• Process requests for refunds and cancellations of subscriptions.
• Provide access to our community.
• Understand and improve your experience using our platform.
• Respond to your comments or questions through our contact information.
• Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
• Send you relevant information about Cartelalgo.
• Cartelalgo marketing purposes.
• Link or combine your information with other data we obtain from third parties to help us understand your needs and provide you with better service.
• Protect, investigate, and deter fraudulent, unauthorised, or illegal activities.

6. LEGAL BASIS

In accordance with European data protection regulations, the processing of users’ personal data on our platform is based on specific legal grounds or legitimate purposes. These legitimate purposes are described in section 5 of this policy.

In certain situations, we request explicit user consent for specific data processing activities, such as sending marketing communications. In addition, we use our legitimate purposes to improve our services, conduct market analysis, and ensure the security of our platform and user information while ensuring that these purposes do not infringe on users’ rights. 

This data processing is carried out with full respect for the rights of users under the General Data Protection Regulation (GDPR) and other data protection laws applicable in Europe.

7. HOW WE SHARE INFORMATION

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.

Third-Party Service Providers. We use third-party services to perform certain functions on our platform. Some of these functions and services are Building and hosting the platform, processing payments, sending emails, and analysing data. 

These third-party services and tools may have access to personal information needed to perform their functions but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our privacy policy. 

Business Transfers. If Cartelalgo creates, merges with, or is acquired by another entity, your information will likely be transferred. Cartelalgo will send you an email or post a prominent notice on our platform before your information becomes subject to another privacy policy.

Protection of Cartelalgo and Others. We release personal information when we believe it is appropriate to comply with the law, enforce or apply our terms and conditions and other agreements, or protect the rights, property, or safety of Cartelalgo, our users, or others; this includes exchanging information for fraud protection and credit risk reduction with other companies and organisations.

Anonymous Information. Cartelalgo uses anonymous browsing information collected automatically by our servers primarily to help us administer and improve the platform. We may also use aggregated anonymous information to provide information about the Platform to potential business partners and other unaffiliated entities. This information is not personally identifiable.

8. DATA BREACH NOTIFICATIONS

In the event of a security breach that compromises the confidentiality of our user’s personal data, Cartelalgo undertakes to notify those affected promptly. This notification will be made through the means of contact that the user on our platform has provided. We will take all reasonable measures to protect the information and remedy any situation that compromises the security of your data.

9. INTERNATIONAL DATA TRANSFER

By using our platform, you agree that your personal data may be transferred and processed outside the UK and the European Economic Area, where data protection legislation may differ from that of your country. Cartelalgo is committed to taking the necessary steps to ensure that your data is treated in accordance with applicable privacy protection rules and is adequately protected during any international transfer.

10. PROTECTION OF YOUR INFORMATION

We grant access to your personal information only to those outside persons or services that have a legitimate need to know it and in accordance with our privacy policy. We adhere to industry-recognised security standards to protect your personal information during transmission and in storage. However, it is important to note that no method of transmission over the Internet or electronic storage is foolproof and 100% secure. Therefore, while we at Cartelalgo strive to implement commercially viable data protection methods, we cannot ensure the absolute security of your personal information. We undertake not to sell, distribute or transfer your personal data to unauthorised third parties unless we have your explicit consent or are required by law to do so.

11. RIGHTS 

Users who provide information through our platform as data subjects have the right to access, rectify, download, or delete their information and restrict and oppose specific processing of their information. While some of these rights apply generally, others only apply in certain limited circumstances. These rights are described below:

• Access and portability: to access and know what information is stored on our servers, you can send us your request through our contact information.
• Rectification, restriction, limitation, and deletion: You may also rectify, restrict, limit or delete much of your information.
• Right to be informed: Users of our platform will be informed, upon request, about what data we collect, how it is used, how long it is kept, and whether it is shared with third parties.
• Object: Where we process your data based on our legitimate interests, as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have legitimate grounds to continue processing it or, where necessary, for legal reasons.
• Withdraw consent: Where you have previously given your consent, for example, to allow us to process and store your personal information, you have the right to withdraw your consent to the processing and storing of your data at any time. For example, you can withdraw your consent by updating your settings. In some instances, we may continue to process your information after you have withdrawn your consent if we have a lawful basis for doing so or if your withdrawal of consent was limited to certain processing activities.
• Complaint: If you wish to lodge a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users may exercise these rights by contacting us via the contact information or contact page.
• Rights related to automated decision-making, including profiling: Users may request that we provide them with a copy of our automated processing activities if they believe that data is being unlawfully processed.

Users or holders of personal data provided through the platform may exercise these rights over their personal data at any time and without limitation by sending their request through our contact information. The request to exercise their rights will be attended to and answered within a maximum period of 10 working days.

12. PROTECTION OF CHILDREN’S ONLINE PRIVACY 

We comply with the requirements of national and international data protection regulations regarding the protection of minors’ personal data. Although the platform is available to all ages, we do not collect any information from children under the age of 13 without the respective permission of their parents or legal guardians. If we become aware that a child under the age of 13 has provided us with personal information without the permission of his or her parent or legal guardian, we will take the necessary steps to delete that information.

13. THIRD PARTIES

Except as expressly included in this privacy policy, this document addresses only the use and disclosure of information Cartelalgo collects from you. If you disclose your information to others, whether other users or Cartelalgo vendors, different rules may apply to their use or disclosure of the information you disclose. Cartelalgo does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Cartelalgo is not responsible for the privacy or security practices of other Internet platforms, including those linked to or from the Cartelalgo platform. Please review the privacy policies of any third-party websites or services that you access through our platform.

14. CONTACT 

If you have questions or concerns about this privacy policy and the treatment and security of your data, please contact us using the contact information below:

Cartelalgo.

Email: mackenzie@cartelalgo.com